Delete data without closing your account

What happens next

1. Complete the form with your account email and the data you want deleted.
2. Confirm you understand your account will remain active.
3. Our team reviews the request and emails you at that address to verify identity and complete the process.

Data you can request to delete

Depending on your request and applicable law, we may delete or anonymize, among other things:

• Profile photo or other optional profile fields.
• Marketing preferences and optional consents.
• Push notification tokens linked to your device.
• Non-essential usage data or logs where permitted by law.
• Personal information you submitted in error that is not required to operate the service.

Data we keep

Some data must be retained even when you request partial deletion:

• Email address and sign-in credentials (required to log in).
• Order, transaction, billing, and tax records required by law.
• Business data (menu, inventory, merchant customer records) while the service remains active.
• Security, audit, and compliance logs for legally required periods.

Retention periods

We process requests within a reasonable timeframe, typically within 30 business days after verifying your identity.

After deletion, we may retain copies in encrypted backups for up to 90 days before permanently purging them, unless a longer legal retention period applies.

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